Privacy Policy

 

With effect:  February 2024

 

Welcome to the privacy policy of TechParrot Innovations LLP (“TechParrot”), the entity behind the Vidhyaan website and mobile application (referred to as the ‘Vidhyaan’). Here, we outline how we collect, utilize, and share personal data when you engage with our Service, along with the options you have regarding that data.

 

Our primary goal is to enhance and tailor the Vidhyaan to better meet your needs. By accessing or using our Vidhyaan, you consent to the collection and usage of your information as detailed in this policy. Any terms not explicitly defined in this Privacy Policy carry the same meanings as outlined in our Terms and Conditions.

 

We’re committed to transparency and safeguarding your privacy.

 

ACCEPTANCE OF THESE TERMS

 

This Privacy Policy is incorporated into and subject to TechParrot Terms of Service. If Users do not agree to the terms of this Privacy Policy Statement, please do not provide TechParrot with any information and do not use the Vidhyaan web or mobile app. By using Vidhyaan and voluntarily providing personally identifiable information on Vidhyaan, User consents to the collection and use of such personally identifiable information as set forth in this Privacy Policy.

 

Definitions

Vidhyaan: Refers to both the website (https://vidhyaan.com) and the mobile application operated by TechParrot.

 

Personal Data: Refers to information about a living individual that allows for their identification, either from that data alone or in conjunction with other available information.

 

Usage Data: Data generated automatically through the use of the Service or from its infrastructure, such as the duration of a page visit.

 

Cookies: Small files stored on your device (computer or mobile device).

 

Data Controller: The individual or entity responsible for determining the purposes and methods of processing personal information. In this Privacy Policy, we act as the Data Controller for your Personal Data.

 

Data Processors (or Service Providers): Any individual or entity that processes data on behalf of the Data Controller. We may engage various Service Providers to process your data more efficiently.

 

Data Subject (or User): Any living individual who utilizes our Service and whose Personal Data is being processed.

 

Information Collection and Use

We gather various types of information for multiple purposes, aiming to enhance and improve the quality of service we offer to you.

 

Types of Data Collected

Personal Data

When you utilize our Service, we may request certain personally identifiable information from you, which can be utilized to contact or recognize you (‘Personal Data’). This may encompass, but is not restricted to:

 

 

  • Email address
  • First name and last name
  • Phone / Mobile number
  • Address, State, Province, ZIP/Postal code, City, Country
  • Cookies and Usage Data

 

We might utilize your Personal Data to reach out to you with newsletters, marketing or promotional content, and other relevant information that could interest you. If you prefer not to receive any or all of these communications from us, you can opt out by contacting us.

 

 

Usage Data:

We may gather information that your browser automatically transmits whenever you visit our Service or access it via a mobile device (‘Usage Data’).

 

This Usage Data may encompass details such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service visited, the date and time of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic data.

 

When you use our Service on a mobile device, this Usage Data may include information like the type of mobile device you utilize, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

 

Location Data:

With your permission, we may utilize and store information about your location (‘Location Data’). This data is employed to provide specific features of our Service and to enhance and personalize your experience.

 

You have the option to enable or disable location services through your device settings while using our Service at any time.

 

Tracking & Cookies Data:

We employ Cookies and similar tracking technologies to monitor activity on our Service and retain certain information.

 

Cookies are files containing a small amount of data, which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Additionally, we utilize other tracking technologies such as beacons, tags, and scripts to collect and track information, with the aim of improving and analyzing our Service.

 

You can configure your browser to reject all Cookies or to notify you when a cookie is being sent. However, if you opt not to accept Cookies, you may not be able to utilize certain portions of our Service.

 

Examples of Cookies we utilize:

  • Session Cookies: These are used to operate our Service.
  • Preference Cookies: Employed to remember your preferences and various settings.
  • Security Cookies: Utilized for security purposes.

 

Data Usage:

Vidhyaan utilizes the collected data for various purposes, including:

  • Providing and maintaining our Service
  • Notifying you about changes to our Service
  • Allowing you to engage in interactive features of our Service, if you choose to do so
  • Offering customer support
  • Gathering analysis or valuable insights to enhance our Service
  • Monitoring the usage of our Service
  • Detecting, preventing, and addressing technical issues
  • Furnishing you with news, special offers, and general information about other goods, services, and events similar to those you’ve already interacted with or expressed interest in, unless you’ve opted not to receive such information

 

 

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR):

If you are located in the European Economic Area (EEA), the legal basis for Vidhyaan’s collection and utilization of personal information outlined in this Privacy Policy depends on the specific context in which we gather it and the Personal Data collected.

 

Vidhyaan may process your Personal Data due to the following reasons:

  • Necessity for performing a contract with you
  • Your explicit consent for processing
  • The processing aligns with our legitimate interests and is not overridden by your rights
  • For payment processing purposes
  • To fulfill legal obligations

 

Retention of Data:

Vidhyaan will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We will keep and utilize your Personal Data to the extent required to comply with legal obligations, resolve disputes, enforce legal agreements and policies, and for internal analysis purposes.

Usage Data is typically retained for a shorter duration, except when it is utilized to enhance security or improve Service functionality, or when legally required to retain such data for longer periods.

 

Transfer of Data:

Your information, including Personal Data, may be transferred to and maintained on computers located outside your jurisdiction, where data protection laws may differ. By providing your information to us, you consent to its transfer, including to Singapore, and processing there, as described in this Privacy Policy. We will take reasonable steps to ensure your data is treated securely and in accordance with this policy, including implementing adequate controls and security measures.

 

Disclosure of Data:

In the event of a business transaction such as a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before any such transfer occurs.

Under certain circumstances, Vidhyaan may disclose your Personal Data if required by law or in response to valid requests by public authorities. We may also disclose your data in good faith to comply with legal obligations, protect and defend our rights or property, prevent or investigate potential wrongdoing, or ensure the safety of our users and the public.

 

Security of Data:

While we strive to use commercially acceptable means to safeguard your Personal Data, please note that no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee absolute security, but we are committed to taking reasonable measures to protect your data.

 

Our Policy on ‘Do Not Track’ Signals under the California Online Protection Act (CalOPPA):

We do not currently support Do Not Track (‘DNT’). Do Not Track is a browser preference that informs websites of your desire not to be tracked.

 

You can enable or disable Do Not Track by accessing the Preferences or Settings page of your web browser.

 

Your Data Protection Rights under the General Data Protection Regulation (GDPR):

 

If you are a resident of the European Economic Area (EEA), you are entitled to certain data protection rights. TechParrot is committed to facilitating these rights and taking reasonable steps to enable you to correct, amend, delete, or limit the use of your Personal Data.

 

If you wish to know what Personal Data we hold about you and request its removal from our systems, please contact us.

In certain situations, you have the following data protection rights:

  • The right to access, update, or delete the information we hold about you. If possible, you can manage this directly within your account settings. If you require assistance, please contact us.
  • The right to rectification. You can request correction of inaccurate or incomplete information.
  • The right to object. You can object to our processing of your Personal Data.
  • The right to restriction. You can request the restriction of processing your personal information.
  • The right to data portability. You can request a copy of your information in a structured, machine-readable format.
  • The right to withdraw consent. You have the right to withdraw consent if we relied on your consent to process your personal information.


 

Please note that we may need to verify your identity before fulfilling such requests.

 

You also have the right to lodge a complaint with a Data Protection Authority regarding our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

Tracking & Cookies Data:

We employ Cookies and comparable tracking technologies to monitor activity on our Service and retain specific information.

 

Cookies are files containing a small amount of data, potentially including an anonymous unique identifier. These Cookies are sent to your browser from a website and stored on your device. Additionally, we utilize other tracking technologies such as beacons, tags, and scripts to gather and track information, aiming to enhance and analyze our Service.

 

You have the option to instruct your browser to decline all Cookies or to notify you when a cookie is being sent. However, if you opt not to accept Cookies, you might not be able to utilize certain portions of our Service.

 

Examples of Cookies we utilize:

  • Session Cookies: These are employed to operate our Service.
  • Preference Cookies: Used to remember your preferences and various settings.
  • Security Cookies: Utilized for security purposes

 

 

Children’s Privacy:

Our Service is not directed at individuals under the age of 18 (‘Children’).

 

We do not knowingly gather personally identifiable information from individuals under the age of 18. If you are a parent or guardian and become aware that your Child has provided us with Personal Data, please get in touch with us.

 

Links to Other Sites:

Our Service may include links to third-party sites that are not operated by TechParrot. If you click on a third-party link, you will be directed to that third-party site. We encourage you to review the Privacy Policy of each site you visit.

TechParrot does not have control over, nor does it assume responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

Payments:

Within our Service, we may offer paid products and/or services. In such instances, we utilize third-party services for payment processing (e.g., payment processors).

 

We do not store or retain your payment card details. This information is directly provided to our third-party payment processors, whose handling of your personal information is governed by their Privacy Policy. These payment processors comply with the standards established by PCI-DSS, managed by the PCI Security Standards Council. PCI-DSS requirements contribute to ensuring the secure management of payment information.

 

The payment processors we work with are:

 

Razorpay –  Their Privacy Policy can be viewed at https://razorpay.com/privacy-policy/

 

Changes to This Privacy Policy:

Our Privacy Policy may undergo occasional updates. Any changes will be communicated by posting the revised Privacy Policy on this page.

 

We will inform you via email and/or a conspicuous notice on our Service before the alterations take effect. Additionally, we will update the ‘effective date’ at the top of this Privacy Policy.

 

We recommend reviewing this Privacy Policy periodically for any modifications. Changes to this Privacy Policy are effective upon posting on this page.

 

 

 

 

Contact us

 

If you have any inquiries regarding this Privacy Policy, feel free to reach out to us via email at: [email protected]